North Star Membership Questions

Can I make changes to my delivery frequency?

Yes! You’re in control. You can manage your recurring order from your account page. Simply login and make the changes you desire. When you adjust order frequency, your next shipment date is not effec…

Updated 2 weeks ago

How do I cancel my subscription?

To make changes to your subscription, simply login to your account and click ' manage subscription.' And, of course, if you'd like to cancel, you can scroll down to the bottom left hand side of the p…

Updated 2 weeks ago

How do I get my subscription shipment sooner?

To make changes to your subscription, simply login to your account and under subscriptions, click 'Place Order Now', if you'd like it to ship today. If you'd like to edit your shipment date, you can…

Updated 2 weeks ago

How do I login to manage my membership?

Did you start a membership, but are having a hard time logging in? Not to worry! It could be that you haven't officially created your account yet. To do so: Visit the Account Registration Page here..…

Updated 1 month ago

How do I pause my subscription?

To make changes to your subscription, simply login to your account and click ' Manage subscription.' On the left-hand side, you'll see a box that says " Next order ships on... ", from there you can c…

Updated 1 month ago

How do I sign up for membership?

To become a Ned North Star Member, all you have to do is make a subscription (auto-renew) purchase. We’ll do the rest! Your membership and all of its perks will remain active for as long as you have…

Updated 1 year ago

How do I skip a membership shipment?

To make changes to your subscription, simply login to your account and click ' Quick Edit.' To skip a month, simply click " Skip a month " and follow the prompt.

Updated 1 month ago

How do I update my billing details?

Sometimes credit cards expire. Sometimes they get lost. Other times, we move and update our billing address. Not to worry! To avoid disruption in your membership shipments, you can simply update your…

Updated 2 weeks ago

How much does the North Star Membership cost?

Your Ned North Star Membership is free, at no additional cost with any auto-renew subscription! There's zero commitment and you can cancel anytime!

Molly Lucinda
Updated 1 month ago by Molly Lucinda

What kind of gifts do I get with my membership?

It wouldn't be much fun if we gave it all away :) Here's what we can tell you... At Ned, our mission doesn’t stop at creating the world’s best natural remedies. We’re always exploring new ways to fee…

Updated 1 month ago

Contact