Membership Questions

Can I make changes to my delivery frequency?

Yes! You’re in control. You can manage your recurring order from your account page. Simply login and make the changes you desire. When you adjust order frequency, your next shipment date is not effec…

Updated 4 months ago

How do I cancel my subscription?

To make changes to your subscription, simply login to your account and click 'edit subscription.' Before you cancel and lose your membership benefits, did you know you can skip a month, change the or…

Updated 4 months ago

How do I get my subscription shipment sooner?

To make changes to your subscription, simply login to your account and click 'Get it sooner.' To choose when you'd like it to ship, simply select a new date or click "Ship it tomorrow" An adjusted fr…

Updated 4 months ago

How do I login to manage my membership?

Did you start a membership, but are having a hard time logging in? Not to worry! It could be that you haven't officially created your account yet. To do so: Visit the Account Registration Page here..…

Updated 4 months ago

How do I pause my subscription?

To make changes to your subscription, simply login to your account and click ' Edit subscription.' Find ' Pause subscription ' toward the bottom of your subscription details on the right under ' More…

Updated 4 months ago

How do I sign up for membership?

To become a Ned North Star Member, all you have to do is make a subscription (auto-renew) purchase. We’ll do the rest! Your membership and all of its perks will remain active for as long as you have…

Updated 4 months ago

How do I skip a membership shipment?

To make changes to your subscription, simply login to your account and click 'edit subscription.' To skip a month, simply click "Skip a month" and follow the prompt.

Updated 4 months ago

How do I update my billing details?

Sometimes credit cards expire. Sometimes they get lost. Other times, we move and update our billing address. Not to worry! To avoid disruption in your membership shipments, you can simply update your…

Updated 4 months ago

What kind of gifts do I get with my membership?

It wouldn't be much fun if we gave it all away :) Here's what we can tell you... At Ned, our mission doesn’t stop at creating the world’s best natural remedies. We’re always exploring new ways to fee…

Updated 4 months ago

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