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North Star Membership Questions

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Can I make changes to my delivery frequency?

Yes! You’re in control. You can manage your recurring order from your account page. Simply login and make the changes you desire. When you adjust order frequency, your next shipment date is not effected. If you want to adjust the next shipment date,

How do I cancel my subscription?

And, of course, if you'd like to cancel, you can scroll down to the bottom left hand side of the page and click 'cancel subscription'.

How do I get my subscription shipment sooner?

To make changes to your subscription, simply login to your account and under subscriptions, click 'Place Order Now', if you'd like it to ship today. If you'd like to edit your shipment date, you can click 'Quick edit' and select the date you wish to

How do I login to manage my subscription?

Did you start a membership, but are having a hard time logging in? Not to worry! It could be that you haven't officially created your account yet. To do so:.

How do I pause my subscription?

To make changes to your subscription, simply login to your account and click 'Manage subscription.'. On the left-hand side, you'll see a box that says "Next order ships on...", from there you can click edit:. From the calendar, select the next date y

How do I sign up for membership?

To become a Ned North Star Member, all you have to do is make a subscription (auto-renew) purchase. We’ll do the rest!. Your membership and all of its perks will remain active for as long as you have an active product subscription. Learn more here!

How do I skip a membership shipment?

To make changes to your subscription, simply login to your account and click 'Quick Edit.'. To skip a month, simply click "Skip a month" and follow the prompt.

How do I update my billing details?

Sometimes credit cards expire. Sometimes they get lost. Other times, we move and update our billing address. Not to worry!. To avoid disruption in your membership shipments, you can simply update your billing details from your account page. To do so:

How much does the North Star Membership cost?

Your Ned North Star Membership is free, at no additional cost with any auto-renew subscription! There's zero commitment and you can cancel anytime!

What kind of gifts can I get with my membership?

It wouldn't be much fun if we gave it all away :). Here's what we can tell you... At Ned, our mission doesn’t stop at creating the world’s best natural remedies. We’re always exploring new ways to feel better and live better through simple means and